Red Emergency Phones are located throughout the museum for immediate access to museum security staff who will provide assistance in locating your child.
Free parking is available in the museum's parking garage and service lots.
Coat Check is available for $1. Stroller rental is also available at the Coat Check for $3-$5. Self-serve lockers are available for $.75 and $1 in the Welcome Center. Wheelchairs are available at the Coat Check free of charge.
Diapering facilities are in restrooms on all levels. There are private nursing areas located in Playscape on Level 3. Some baby-care items may be available at the Concierge Desk on Level 1.
The museum accepts Visa, MasterCard, Discover, and American Express, as well as cash, checks, and travelers checks. An ATM is available in the Welcome Center.
Free public Wi-Fi is available between the hours of 10 a.m.-5 p.m. In order to use it, you must first launch a web browser and accept the museum's Usage Policy.
Visitors may take photos or record video for personal use except in the Lilly Theater and SpaceQuest Planetarium. Any other use requires advance notice and express, prior, written permission.
InfoZone is a branch of the Indianapolis-Marion County Public Library (IMCPL). It's located on Level 2 in the Welcome Center and is accessible free of charge to the public.
Questions During Your Visit
Visit the Concierge Desk on Level 1. Ask about city information, directions, visit planning, hotel accommodations, museum history, and more! The lost and found is also located at the Concierge Desk.
- For the safety of your children and all museum visitors, smoking is not permitted on the museum campus.
- Food and beverages are permitted only in the Sack Lunch Area, Festival Park and the Food Court.
- Please refrain from loitering, running or blocking the ramps, walkways or entryways.
- Abusive and obscene language are prohibited.
- Please be courteous to the visitors around you.
- Children under the age of 18 must be accompanied by an adult.
No animals may be brought onto museum property, indoor or outdoor, with the exception of service animals.
We have an ATM located next to the Coat Check in the Welcome Center.
Diapering facilities are in restrooms on all levels. There is a nursing area located in Playscape on Level 3. Stroller rental is available for $3–$5 at Coat Check. Some baby-care items may be available at the Concierge Desk on Level 1.
Visitors may take photos or record video - or record audiotapes for personal use, except in the Lilly Theater and SpaceQuest® Planetarium. Any other use requires advance notice and express, prior, written permission. Please be respectful of other families exploring the museum by only photographing or videotaping people in your own party.
Carousel rides are $1 each, with the exception of museum members who ride for free. Children less than 44 inches tall must be accompanied by an adult. Children must be at least 3 years old to ride a jumper horse. The Carousel is wheelchair accessible.
Coat check is available for $1 and self serve lockers are available for $.75 and $1 on Level 1 in the Welcome Center.
Located on Level 1, near the Waterclock. City information, directions, visit planning, museum history and more!
Hungry? The Food Court offers menu choices that appeal to children and adults, including Dino Deli, Playscape Pizza, KidZone, BurgerWorks and the Whistle Stop Express.
Free public Wi-Fi is available to visitors between the hours of 10 a.m. - 5 p.m. In order to use the museum's wireless network, you must first launch a web browser and accept the museum's Usage Policy.
Lost and Found
Located at the Concierge Desk on Level 1.
Lost Children/Medical and Safety Emergencies
Red emergency telephones are located on each level. In case of a lost child, medical or safety emergency, go to the phone nearest you and pick up the handset. The phone will auto-dial the museum’s security department.
Free parking is available in the museum’s parking garage on the west side of Illinois Street. Please note: you are not permitted to leave an animal in your vehicle in the museum’s parking garage, surface lots, or elsewhere on museum property.
Restrooms are located on Level 1 in the Welcome Center, in the Sunburst Atrium, and behind the south elevators on the Lower Level and Levels 3 and 4. Family restrooms are on Level 2, near the entrance to Take Me There, and on the Lower Level, near the exit of Dinosphere.
The Children’s Museum Store
Our award-winning Museum Store offers unusual educational toys, books and gifts designed to stimulate a child’s imagination and create opportunities for children and their families to experiment, explore and discover together.
Provisions include a sidewalk ramp and restroom facilities. All exhibits are accessible except the tool car. If you have special needs, call 317- 334-4000 prior to your visit. Our TDD number is 317-920-2010. A limited number of complimentary wheelchairs are available for checkout at the Coat Check. See the Amenities page for more information about our offerings for people with disabilities.