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Accessibility Statement

This Accessibility Statement applies to:

Accessibility Statement Icon

We Value Digital Inclusion

In our effort to provide an optimized user experience for all site visitors, The Children's Museum has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Children's Museum website is monitored and tested regularly as part of a fully managed accessibility compliance solution provided by AudioEye, a third-party provider of Web Accessibility testing, remediation, and monitoring services dedicated to eradicating digital access barriers (join the movement). As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye’s proprietary audit ecosystem. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.

AudioEye Trusted Certification

The AudioEye Trusted Certification represents a commitment to accessibility and digital inclusion.

AudioEye Trusted Icon

The AudioEye web accessibility certification process involves automatic and manual testing with the goal of identifying and resolving access barriers, conforming with the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1Level AA Success Criteria, and ensuring an optimal user experience for all users, regardless of their individual abilities.

Complete IconAudioEye Activation is complete.
In Progress IconTesting & Discovery is ongoing with continuous monitoring.
In Progress IconRemediation & Validation is ongoing.
Complete Icon24/7 Website accessibility help desk is active. Report an issue.
Complete IconAccessible site menu is activated.
Complete IconPage elements menu is activate
Complete IconVisual Toolkit is activated.
Complete IconPlayer is activated.
Complete IconAudioEye Trusted remains active.

AudioEye certifies that The Children's Museum website is being optimized to substantially conform with AudioEye’s interpretation of the informative guidance provided by WCAG 2.1 AA. In this ongoing effort, certified accessibility professionals have already made progress to remove access barriers and will continue to enhance this site for optimal accessibility and usability for all users.

This perpetual and uninterrupted process will include regular releases that improve access and usability for all users, including users of assistive technology. AudioEye and The Children's Museum continue to collaborate in pursuit of conforming with WCAG principles, guidelines, and success criteria.

Last updated Feb. 21, 2020

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This website is regularly tested using a variety of assistive technologies. We recommend using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Improving the User Experience for Users of Assistive Technologies

Web Accessibility Guidelines

We have elected to follow the guidance of the Web Content Accessibility Guidelines (WCAG) 2.1 to ensure the web content made available from this site is more accessible and user-friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, The Children's Museum has elected to conform to Level AA of these guidelines.

Related Links:


Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across The Children's Museum website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility-related issues.

    If you encounter issues with any page on our site that presents a challenge for individuals with disabilities, please submit your feedback

    Providing Users with a Free Customizable Assistive Utility

    Ally Toolbar

    In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we provide free Web Enhancement Tools that allow site visitors to customize their user experience. Activate the Ally Toolbar to access each tool listed below.

    Experience the Ally Toolbar

    To experience the AudioEye Ally Toolbar, activate the Ally Toolbar button in the bottom right-hand corner.

    Ally Toolbar Icon

    The Ally Toolbar provides Tools Tailored to Needs

    Learn more about the ways in which the Ally Toolbar allows site visitors with diverse abilities to customize their user experience:

    Browse All Features

    The following tools may be available in the Ally Toolbar:

    Player IconPlayer
    Listen to the content of a web page read aloud

    Visual Toolkit
    Customize the visual display of the website

    Site Menu IconSite Menu
    Navigate simplified menus using your keyboard or mouse

    Page Elements IconPage Elements Menu
    Access page elements and regions with simple keystrokes

    Help Desk IconAudioEye Help Desk
    Report accessibility-related issues

    Third-Party Sites

    Throughout this website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook. These sites, which are not controlled by The Children's Museum, may present challenges for individuals with disabilities that we are not able to control or remedy.

    As made publicly available, here are the Accessibility Policies provided from these third-party sites:

    Facebook Accessibility Policy

    YouTube Accessibility Policy

    Instagram Accessibility Announcement

    Instagram Accessibility

    Twitter Accessibility Policy

    LinkedIn Accessibility Policy