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Health and Safety Procedures

Rex can’t wait to see you!

We have missed your sparkling eyes, the sound of giggles, and the opportunity to safely share family learning in person. When you’re ready, we’ll be here. You can feel safe while having fun! Advance tickets are encouraged.

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Same museum you love! New ways to keep you safe.

Your health and safety are our top priority. Our staff continues to work hard to ensure a safe and FUN visit for your family. In collaboration with an advisory council of scientists, physicians, and public health officials, we have implemented new policies and procedures.


Limited Capacity

We have capped the number of tickets available each day to 25% of museum pre-COVID capacity to ensure plenty of space for all visitors to spread out.


Enhanced Cleaning

Cleaning protocols include frequent disinfecting of all high-touch surfaces. Each exhibit will close temporarily throughout the day for additional cleaning. We have positioned more than 100 hand sanitizing stations throughout the museum and placed sanitizing wipes in all exhibit areas.


Masks Required

Face coverings that cover the nose and mouth are required for all visitors ages 2 and older and all staff and volunteers.


Exhibit Updates

Some high-touch experiences are closed for your safety. Other exhibits close temporarily throughout the day for deep cleaning. Find out the adjustments we’ve made to our exhibits.


Social Distancing

The Carousel’s tiger is 6 feet long—stay ONE tiger apart to keep you and your family safe! Look for floor stickers throughout the museum to help guide you.


Peace of Mind Policy

If you are not feeling well, please stay home. We will gladly exchange your ticket for a day when you feel better!

For more visit tips and in-depth details to plan your visit, check out our FAQ.

An extraordinary experience awaits!

We have adjusted some exhibit experiences to ensure your family has a safe and extraordinary visit. We’ve also enhanced our live program schedule and created a guide to help you explore! Fall in love with your favorites all over again, and check out special exhibits here for a limited time! 

Resources to help you prepare for your visit

With new safety protocols in place, your visit to the museum will look different. It's important to talk with your child about their visit so they know what to expect.

5 tips to help your child wear a mask
5 tips to prepare your child
How to stay healthy at the museum
Social Narrative to prepare your family