Update: April 1, 2020
The Children’s Museum has decided to extend the temporary closure of the museum until further notice. The best thing we can do is follow the recommendations of the CDC and encourage you all to stay home, unless it is absolutely necessary to leave the house for food, required work, or medical appointments.
During this time, we are asking for your support, as a nonprofit that receives very little city, state, or federal funding. When the time is right for your family, please consider making a donation. These donations will allow us to continue to create extraordinary experiences virtually and at the museum.
Please take care and stay safe.
Update: March 19, 2020
We have made the difficult decision to extend our temporary closure through April 10, 2020. The health and safety of our visitors, staff, and volunteers remains our top priority. We can only be leaders in family learning and provide your family with memorable experiences if we keep our community healthy.
As a nonprofit that receives very little city, state, or federal funding, we ask for your support. When the time is right for you and your family, we would appreciate it if you would consider making a donation. These donations will help ensure the museum has the necessary funds to continue to operate and maintain a world-class facility, as well as to create extraordinary exhibits and programs in the future.
We are sincerely grateful for all of you. Stay well, friends!
Update: March 17, 2020
With the museum closed temporarily, we know you’ll miss your favorite things like the end of the day parade with Rex. So we’re bringing the museum to YOU. Stay tuned over the coming weeks for Museum at Home.
Update: March 13, 2020
The museum will close temporarily as a precautionary measure from Saturday, March 14, through Saturday, March 28, 2020, based on Governor Holcomb’s request to limit gatherings to 50 people or less. We will reevaluate the situation during the next two weeks and issue an update on or before March 28, 2020.
The museum will also postpone the reopening of Riley Children’s Health Sports Legends Experience®. The museum’s preschool will be temporarily closed, and all programs and events that were scheduled to take place through March 28, 2020 will be postponed.
While we have had no presumptive or confirmed cases of coronavirus at the museum, we have made this decision out of an abundance of caution to protect the visitors, staff, volunteers, and the community at large, whose safety and well-being are our top priorities.
For those who have pre-purchased tickets, the full value of their ticket can be applied to the purchase price of a new ticket of equal or greater value through Dec. 31, 2020. Simply select another date and pay the difference, if any. Those who are not yet ready to select a future date can hold onto their tickets and apply the value toward another admission ticket or a membership at any time through Dec. 31, 2020. For more information, please call the museum’s Customer Service Center at 800-820-6214 or email firstname.lastname@example.org.
The coronavirus (COVID-19) is a new virus that causes respiratory disease. As always, the health and safety of our visitors, staff, and volunteers is the single most important consideration for The Children’s Museum of Indianapolis. We are consistently monitoring announcements by officials from the Centers for Disease Control and Prevention (CDC), about the current coronavirus outbreak in the United States and the potential need for taking more aggressive measures to contain it. In addition to our usual stringent cleaning and health practices, we are following the steps issued by the CDC to help reduce the spread of the disease.
What we are doing:
- We are closely following CDC updates and recommendations and updating our procedures accordingly as needed.
- We have added signage in every restroom indicating the most effective technique to wash hands according to the Indiana State Department of Health.
- We have dispensers of hand sanitizers with 70% alcohol throughout our exhibit and work areas (the CDC recommends at least 60% alcohol).
- Our cleaning staff proactively clean the restrooms once an hour and wipe down surfaces across the museum throughout the day. The products used are both EPA recommended and certified disinfecting products for use with COVID-19.
- We have limited business travel for museum staff, including no international travel.
- We are encouraging staff to stay home if they are sick.
What you can do as a visitor:
Follow these recommended preventative actions from the CDC to help prevent the spread of the virus.
- Wash your hands with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
- Avoid touching your eyes, nose, and mouth.
- Stay home if you are sick.
- Cover your cough or sneeze with a tissue, then throw it in the trash.
Peace of Mind Policy
We want you to feel as comfortable as possible when booking your visit. Any tickets that have not been used can be exchanged for a future date within this calendar year. The full value of your ticket will be applied to the purchase price of a new ticket of equal or greater value. Simply select another date and pay the difference, if any. If you’re not ready to select a future date, you can hold onto your ticket and apply the value toward another admission ticket or a membership at any time through Dec. 31, 2020. To exchange your ticket, please call the museum’s Customer Service Center at 800-820-6214 or email email@example.com. We hope this allows you to continue planning for spring or summer break visits without concerns that your plans may change.