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Family Nights FAQ

1. What will The Children's Museum will provide?

  • Museum educators to set up all activities, train the volunteers, and staff a welcome table.
  • All activity supplies, according to the capacity for which you register.
  • Museum-quality signs and graphics for each activity.

2. What does the hosting organization provide?

  • A large gymnasium or similar open space
  • 15 6 to 8-foot tables and four trash cans
  • 10 to 15 volunteers. If the organization is unable to provide the required amount of volunteers then the program content may have to be augmented/reduced in order to provide quality facilitation.

3. How is the evening structured?

All Family Nights will follow current school and museum safety protocol. Museum staff will arrive by 4:30 p.m. to begin setting up.  Please have the tables and space prepared according to the specified layout. At 5:30 volunteers will need to arrive for a training and overview of the evening and the activity stations. Families may arrive at school any time between 6–7:30 p.m. to experience the interactive learning stations. All activities will end at 7:30 p.m. Please note: The programs are designed for the entire family; children must attend with adults.

4. Who can volunteer at these programs and what will be the expectation of their participation?

We request that all volunteers be adult volunteers and that we have a minimum of 1-2 volunteers per station. Volunteers will receive an overview of the evening and each activity. Their main responsibility will be to help facilitate the activities, restock supplies, and encourage families in their family learning adventure. Any youth volunteers are required to have at least one adult volunteer with them at all times.

5. What is the Cost for hosting this event?

  • Up to 250 people: $575
  • Up to 400 people: $725
  • $25 Mileage Fee for locations outside of Indianapolis

A $1.50 fee per additional person will be assessed if the maxiumum is exceeded. Family Nights are limited to a 40 mile radius away from the museum. 

6. What is the payment schedule and are refunds available?

A Purchase Order is required two weeks after requesting a date to finalize the Family Night reservation at your school. Full payment is required at least two weeks before the program date.

After the Purchase Order is received, date reserved, and topic chosen, a detailed packet will be sent to the school contact with more information on preparing for the evening, as well as an invoice for balance due. Due to staff and program requirements, refunds/exchanges are not offered.

7. What happens if a program must be canceled due to weather?

In the event of a school/organization or museum closing due to weather, a program may be rescheduled for another date and all payments may be transferred.

8. How do I register?

Contact the Customer Service Center at 317-334-3317 to register. For more information, please contact FamilyNight@childrensmuseum.org.