Our box office services will be limited for the remainder of the month. For the best entry experience, we strongly suggest purchasing your tickets or membership in advance online.
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FAQ

If you think you’d be a great fit for the museum, we’d love to hear from you. Below are answers to some of the most frequently asked questions about our application process. If you have additional questions, please contact us at careers@childrensmuseum.org.

1. How do I apply?

It’s easy! In order to be considered for a position, you may apply online. Search for a specific job category or search 'All Categories.’ Click on the position to view the job description and then apply when you’re ready. You’ll get a ‘Thank you’ message after you’ve successfully submitted your application.

We only accept online applications. Please do not mail or bring your résumé in person.

2. Can I just fill out an application or do I need to upload a résumé, too?

Résumés are a terrific opportunity for us to learn more about you and it is highly recommended that you include one. However, not all of our positions require a résumé. Please be sure to indicate specific timeframes for your work history and any educational accreditations or certifications. If you are not uploading a résumé, please be as thorough as possible when completing the work history and relevant skills sections.

3. Should I send samples of my work (writing, code, designs, etc.) with my résumé?

If you are selected for an interview, we may request samples of your work. To initially apply for a position, you will only be prompted to upload a résumé. However, if you have public copies of your work available for viewing online, please include the website link on your résumé.

4. If I send you my résumé will you let me know which positions I should apply for?

Due to the high volume of applications received on a daily basis, we only consider the applications submitted online. Please apply for each position of interest separately. Depending on the position, you may or may not have to submit a new application each time you apply for another position. 

5. Should I apply for an open position if I do not meet all of the minimum requirements?

When you apply online for one of our open positions, you will see a detailed position description. Your information will only be passed on to the hiring manager if you meet the minimum stated requirements like education, industry-specific experience, and certifications.

6. I am having a difficult time submitting my application/résumé. Whom should I contact for help?

Please contact careers@childrensmuseum.org. Keep in mind that our application system will automatically time out after 15 minutes, so be sure to have your résumé and cover letter ready to upload before beginning the process. You will know that you have successfully completed the process when you come to the final “Thank you for applying” page.

7. I wanted to apply for a position that I saw on The Children’s Museum website, but it is no longer listed. May I still apply?

Position postings are removed once we have received enough qualified applications and have moved to the final interview stages. We do not accept additional applications once a posting has been removed.

8. I submitted my application and résumé but haven't heard from anyone yet. What's the status?

All applications and résumés are prescreened by the Human Resources Administrator. If your skills and experience do not meet the minimum qualifications of that position then you will receive an email notification from the museum. If you do meet the requirements of the position, your information is forwarded to the Hiring Manager. Once a Hiring Manager has an application, it could take several weeks for them to contact a candidate for a phone screen or interview. You should be aware of your application status within one month of your submission. If you have not heard from anyone within 30 days then please contact careers@childrensmuseum.org.

9. Is the information in my online application transmitted securely? Is my personal information shared or sold?

All information submitted through our online application system is kept secure and confidential. The museum does not, under any circumstances, share or sell your information to other companies or organizations.

10. How should I dress for my interview?

The dress code for museum staff ranges from business casual to uniform-friendly. We recommend that you dress professionally—and comfortably—for your interview.

11. How long does it take for a position to be filled?

The screening, interviewing, and decision-making processes vary depending on the position for which you are applying. During the interview process, the Hiring Manager should discuss the timeline with you.

12. Does The Children’s Museum offer benefits?

Absolutely! Visit our benefits page to check out all of the extraordinary benefits and total rewards the museum is committed to providing for its extraordinary staff and their families. You’ll have to read them to believe them!

13. Does The Children’s Museum offer relocation assistance?

Depending upon the level of position, the museum may offer relocation reimbursements. Details regarding our relocation policy will be communicated during the final interview process.