The museum is now open! Advance tickets required for all visitors, including members and donors. Learn More
The museum is now open! Advance tickets required for all visitors, including members and donors. Learn More
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FAQ

If you think you’d be a great fit for the museum, we’d love to hear from you. Below are answers to some of the most frequently asked questions about our application process. If you have additional questions, please contact us at careers@childrensmuseum.org.

1. How do I apply?

It’s easy! In order to be considered for a position, you may apply online. Search for a specific job category or search 'All Categories.’ Click on the position to view the job description and then apply when you’re ready. You’ll get a ‘Thank you’ message after you’ve successfully submitted your application.

We only accept online applications. Please do not mail or bring your résumé in person.

2. Can I just fill out an application or do I need to upload a résumé, too?

Résumés are a terrific opportunity for us to learn more about you and it is highly recommended that you include one. However, not all of our positions require a résumé. Please be sure to indicate specific timeframes for your work history and any educational accreditations or certifications. If you are not uploading a résumé, please be as thorough as possible when completing the work history and relevant skills sections.

3. Should I send samples of my work (writing, code, designs, etc.) with my résumé?

If you are selected for an interview, we may request samples of your work. To initially apply for a position, you will only be prompted to upload a résumé. However, if you have public copies of your work available for viewing online, please include the website link on your résumé.

4. If I send you my résumé will you let me know which positions I should apply for?

Due to the high volume of applications received on a daily basis, we only consider the applications submitted online. Please apply for each position of interest separately. Depending on the position, you may or may not have to submit a new application each time you apply for another position. 

5. Should I apply for an open position if I do not meet all of the minimum requirements?

When you apply online for one of our open positions, you will see a detailed position description. Your information will only be passed on to the hiring manager if you meet the minimum stated requirements like education, industry-specific experience, and certifications.

6. I am having a difficult time submitting my application/résumé. Whom should I contact for help?

Please contact careers@childrensmuseum.org. Keep in mind that our application system will automatically time out after 15 minutes, so be sure to have your résumé and cover letter ready to upload before beginning the process. You will know that you have successfully completed the process when you come to the final “Thank you for applying” page.

7. I wanted to apply for a position that I saw on The Children’s Museum website, but it is no longer listed. May I still apply?

Position postings are removed once we have received enough qualified applications and have moved to the final interview stages. We do not accept additional applications once a posting has been removed.

8. I submitted my application and résumé but haven't heard from anyone yet. What's the status?

All applications and résumés are prescreened by the Human Resources Administrator. If your skills and experience do not meet the minimum qualifications of that position then you will receive an email notification from the museum. If you do meet the requirements of the position, your information is forwarded to the Hiring Manager. Once a Hiring Manager has an application, it could take several weeks for them to contact a candidate for a phone screen or interview. You should be aware of your application status within one month of your submission. If you have not heard from anyone within 30 days then please contact careers@childrensmuseum.org.

9. Why do you ask for my Social Security Number? Is this required?

A Social Security number is required for the Limited Criminal History form, which you will complete during the application process. Background checks are required for anyone who wishes to work or volunteer at the museum. The Limited Criminal History form will only be processed for those applicants who are considered to be final candidates. All of your information is kept confidential and is only accessible to the Human Resources Department.

10. Is the information in my online application transmitted securely? Is my personal information shared or sold?

All information submitted through our online application system is kept secure and confidential. The museum does not, under any circumstances, share or sell your information to other companies or organizations.

11. How should I dress for my interview?

The dress code for museum staff ranges from business casual to uniform-friendly. We recommend that you dress professionally—and comfortably—for your interview.

12. What is the salary range for the position I am applying for?

Salary ranges and hourly wages vary for all of our positions. Our wages are competitive and are based on the responsibilities and qualifications of each specific position. We only disclose the ranges with candidates face-to-face during the interview process.

13. How long does it take for a position to be filled?

The screening, interviewing, and decision-making processes vary depending on the position for which you are applying. During the interview process, the Hiring Manager should discuss the timeline with you.

14. Does The Children’s Museum offer benefits?

Absolutely! Visit our benefits page to check out all of the extraordinary benefits and total rewards the museum is committed to providing for its extraordinary staff and their families. You’ll have to read them to believe them!

15. Does The Children’s Museum offer relocation assistance?

Depending upon the level of position, the museum may offer relocation reimbursements. Details regarding our relocation policy will be communicated during the final interview process.