Accessibility
Learn more about our accessibility services below, or call us at 317-334-4000 or email customerservice@childrensmuseum.org, if you have questions while you plan your visit.
We are always learning and improving on our accessibility offerings to make museum experiences more user-friendly and, of course, fun! Interested in providing feedback and prototyping new ideas? Sign up to join our Accessibility Advisor Family list!
All Aboard! is temporarily closed so our team can conserve, preserve, and revamp this exhibit to include new interactives and greater accessibility. You may hear loud noises on the Lower Level near this space during this renovation period. This experience will reopen fall 2026.
We’re happy to help! If you cannot find the information you want, please email customerservice@childrensmuseum.org or call us at 317-334-4000.
Our sensory maps provide information about the layout of the museum and indicate areas that are sensory-heavy, as well as those that may be less stimulating. Symbols indicate if a particular area:
An updated sensory map is available online. Physical copies of the sensory map are also available at the Entry Gates and Concierge Desk.
Museum My Way is an opportunity for visitors with disabilities and/or sensory sensitivities to experience the museum in a new way with limited capacity, edited sounds and lighting in some areas, and more. Families and groups of all abilities are welcome to play and learn together!
We’re happy to help! If you cannot find the information you want, please stop by the Box Office or contact us at membership@childrensmuseum.org or 317-334-4000.
A complimentary admission ticket will be issued to a licensed care provider for visitors requiring medical assistance to visit. The care provider must provide an employee badge from a licensed facility and a matching photo ID. This complimentary ticket is available to the caregiver when the visitor and accompanying guests present valid admission.
From the parking garage to the Carousel, our facility is accessible for visitors who use mobility devices.
Assistive Listening Devices and ASL interpreters are available
Blue emergency phone boxes are located throughout the museum for immediate access to museum security and first aid help.
You can store your medical equipment or medications in the First Aid Room during your visit. You can also use this private space for administering medical treatment if needed. Stop by the Concierge Desk on Level 1 near the ramp for access to the room.
3000 North Meridian Street
Indianapolis, IN, USA 46208-4716
317-334-4000
The Children's Museum of Indianapolis is a nonprofit organization with a mission to ignite joy, wonder, and curiosity by creating powerful learning experiences for children and adults.
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